Ash Green Sports Centre
Terms & Conditions



 ASH GREEN SPORTS CENTRE

Terms and Conditions

  1. General:
    • All users must register at the front desk and pay applicable fees.
    • Members must inform Reception of any change of contact details.
    • The site is smoke free.  You must not smoke or use e-cigarettes.
    • All new gym members must have an induction to ensure safe use of equipment, for insurance purposes.
    • The facilities may not be used while under the influence of alcohol, narcotics or any medication that may affect your ability to exercise safely.
  2. Car Parking

o   8 marked spaces are available at all times, located immediately to the right as you enter the site.

o   Parking bays marked ‘V’ and ‘VP’ must not be used.

o   All other spaces, including disabled spaces, may be used outside the following times:

8:30am to 9:30am

2:30pm to 3:30pm (Wednesdays: 1:30pm to 2:30pm)

o   No parking restrictions at weekends, during school holidays, and after 4:00pm.

  1. Conduct and Safety:
    • Respectful behaviour towards staff and other members is mandatory.  We reserve the right to remove anyone who is causing a nuisance or being abusive.
    • We reserve the right to refuse/revoke membership at any time.
    • Proper sports attire and non-marking footwear must be worn at all times.
    • Equipment must be used safely and as intended. Report any damage to staff immediately.
    • All Health, Safety and Fire signage must be adhered to.
    • The sports centre is not responsible for lost or stolen items, including the lockers provided.
  2. Health and Liability:
    • Members must ensure they are fit to participate in activities. Consult a doctor if unsure.
    • All injuries must be reported to Reception, who will complete the Accident Book.
    • The sports centre is not liable for injuries sustained during use of the facilities.
    • All users participate in activities at their own risk.
  1. Facility Use:
    • All equipment must be returned to their original place after use.  Please do not misuse weights by dropping them on the floor.
    • Please do not take photographs/videos or post remarks on social media that may identify another user.
    • Prior approval is required for Personal Training. 
    • 14 and 15 year olds are permitted to use the gym during supervised sessions or with a nominated adult.
    • Use of courts and classes may require booking in advance.
    • Time limits may apply during peak hours to ensure fair use for all members.
    • Clean up after use and dispose of litter in designated bins.
    • For the safety and security of our users, CCTV is in operation inside the facility.
    • Instructors and classes are subject to change at any time.
  2. Cancellations and Refunds:
    • Membership cancellations require written or verbal notice.
    • Cancellations made within 24 hours of the scheduled class or activity will not be eligible for a refund. This applies to all payment methods, including credits, cash, and card payments.
    • Credits purchased as part of a block booking (e.g., 5 credits for the price of 6) are valid for 8 weeks from the date of purchase. If you fail to cancel a class or activity at least 24 hours before its scheduled start time, the credit used for that booking will be forfeited.
  1. Children and Supervision:
    • Children under 11 must be supervised by an adult at all times.
    • Specific areas may have age restrictions.
  2. Amendments:
    • The sports centre reserves the right to amend these terms and conditions at any time.

 

 

By using the facilities, you agree to comply with these terms and conditions.